Frequently Asked Questions

Browse the catalog, add your chosen rakhis to the cart, fill in your name, delivery address, and WhatsApp number, then tap "Open WhatsApp order." This builds your complete order message automatically. Papa reads every message personally and replies within a few hours.

After you send your WhatsApp order, papa will confirm your total. Shipping is free across India — the price you see is the price you pay. You can pay via UPI (any app), bank transfer, or cash on delivery for Bikaner orders. No advance payment is required until we confirm availability.

Order by 20 August 2026 to be sure your rakhi arrives before Raksha Bandhan (28 August 2026). For cities far from Bikaner, we recommend ordering by 15 August to allow transit time.

Yes — WhatsApp us directly at +91 90797 33925 with your quantity and budget. We offer bulk pricing for orders of 10 pieces or more.

Every single rakhi is made by hand in papa's workshop in Bikaner, Rajasthan. No machines, no assembly line. Seven years of craft, checked by hand before every order goes out.

We have seven categories: Traditional (including devotional Ganesha and Om designs), Kundan (stone-set), Meenakari (enamel), Evil Eye, Statement (bold designer styles), Kids, and Bhaiya-Bhabhi matching sets. Browse the full catalog or filter by category.

We photograph every design against a neutral cream background with consistent lighting. Screen colours vary, but we aim to represent the actual rakhi as faithfully as possible. If you have questions about a specific design, WhatsApp us before ordering.

Yes — we deliver pan-India with free shipping. Bikaner orders arrive same day or next day. For the rest of India, delivery takes 3–7 business days depending on your location. We'll confirm the exact timeline over WhatsApp after you send your order.

Currently we ship within India only. WhatsApp us for international enquiries — we'll check feasibility for your country.

Papa sends tracking updates directly over WhatsApp as soon as your rakhi is dispatched. You'll receive the courier tracking number and can message him at any point for a status update.

Sisters can shortlist rakhis from our catalog and share a link with their brother. He opens the link, picks which designs he likes, and sends his choices back via WhatsApp in one tap. Everything happens in the browser — no account or app needed.

Learn how the catalog sharing works →

Yes — your draft catalog is saved in your browser's local storage. It will be there when you return to the same device and browser. Use the "Share with brother →" button to generate your shareable link before closing.

We run a fully static website with no backend. Your cart and wishlist draft are stored only in your browser's local storage — never on our servers. The only data we receive is what you send us in WhatsApp. See our Privacy Policy for full details.